Report Spam

If you have any questions or comments, please let us know!

SendGrid works hard to keep our email stream clean. Despite our best efforts, spam does occasionally leak through our defenses. If you discover spam that was sent by a SendGrid customer, please report it to our team by sending it to abuse@sendgrid.com.

Our agents will be able to process your spam sample more quickly if you provide us with the full email headers of the offending message. For example:

Return-Path: <bounces+5555-7602-redacted-info>
    Received: from o19315237198.static.reverse.sendgrid.net ([198.37.152.193])
        by mx.google.com with SMTP id h32si6350258yhq.262.2013.06.19.10.09.37
        for <redacted-info>;
        Wed, 19 Jun 2013 10:09:38 -0700 (PDT)
    Received-SPF: pass (google.com: domain of bounces+5555-7602-redacted-info designates 198.37.152.193 as permitted sender) client-ip=198.37.152.193;
    Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of bounces+5555-7602-redacted-info designates 198.37.152.193 as permitted sender) smtp.mail=bounces+5555-7602-redacted-info;
       dkim=pass header.i=@sendgrid.info;
       dmarc=fail (p=NONE dis=NONE) d=sendgrid.com
    DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; d=sendgrid.info; h=
    content-type:mime-version:from:to:subject; s=smtpapi; bh=0JsqI8q
    Mqy214cG/ibm1LGdnlWc=; b=hh+6VeaOVoUzbR0WhUBFmyplLS0yjgyI4sEr8W+
    KxtWt0QEDNQ9ZhkgMZ5z8jItkTlUOdMVLZJbivHVcKEO6hYJpDRXMD1p9+fpflI2
    mWjBrSu1UWsewrjH1HKH0RK0jIjUk4Yg1ZNOSlLUJWucMowj1JTQcs1sC8FbQg6t
    7Kdo=
    Received: by 10.8.49.86 with SMTP id mf9.22328.51C1E5CDF
        Wed, 19 Jun 2013 17:09:33 +0000 (UTC)
    Received: from NzI3MDQ (174.37.77.208-static.reverse.softlayer.com [174.37.77.208])
    by mi22.sendgrid.net (SG) with HTTP id 13f5d69ac61.41fe.2cc1d0b
    for <redacted-info>; Wed, 19 Jun 2013 12:09:33 -0500 (CST)
    Content-Type: multipart/alternative;
    boundary="===============8730907547464832727=="
    MIME-Version: 1.0
    From: redacted-address
    To: redacted-address
    Subject: A Test From SendGrid
    Message-ID: <1371661773.974270694268263@mf9.sendgrid.net>
    Date: Wed, 19 Jun 2013 17:09:33 +0000 (UTC)
    X-SG-EID: P3IPuU2e1Ijn5xEegYUQ/EOVPAc2XuBXgEDxC1zXr2NHDvtxAjK7UadeP2x9oNULVCX5UwAe0a7/Hhjwx/lkxNf0P79CpXIWThuSekKIZILRwA4MqaI1BH9qIrHU+qCS
    X-SendGrid-Contentd-ID: {"test_id":"1371661776"}

Thank you for helping keep SendGrid’s email stream clean.

Sincerely,

Your friends at SendGrid